I contacted Puroair due to
★★★★★
Tammy S.· Review provided by
getpuroair.com ·
June 23, 2024I contacted Puroair due to the machine not working properly. It continually indicated I had poor air quality even with the machine running continuously on Auto. Went to website to contact this company and used the chat feature. The person who assisted me did an outstanding job trying to help me correct this issue. After trying a few things she informed me she would send out a replacement. I assumed she meant a replacement filter. To my complete shock and amazement she sent out a completely new unit free and didn’t require I send back the old unit. Im just absolutely floored at the outstanding customer service this company provides and standing by your product. Truly appreciate this gesture and will recommend your product to anyone considering an air purifier. The air purifier is everything I expected when I purchased it.
The Puroair 400 cleans the
★★★★★
Paul J.· Review provided by
getpuroair.com ·
September 8, 2024The Puroair 400 cleans the air in my apartment very well. I have neighbors on either side of me who are heavy smokers & all I was able to smell in my apartment was stale smoke. The Puroair 400 removes the smoke smell from my apartment & I have noticed that there is a big reduction of dust as well. I am very happy with the Puroair 400 as well as Puroair's customer support!
This unit works great. My
★★★★★
Linda C.· Review provided by
getpuroair.com ·
August 12, 2024This unit works great. My son came over and had just smoked a cigarette and the unit went from green to red in no time. Very quickly went to yellow than back to red. Like me it doesn't like cigarette smoke. I would suggest buy a unit a bit larger than you think you need.
Great customer service.
I already had the smaller
★★★★★
Gail W.· Review provided by
getpuroair.com ·
August 15, 2024I already had the smaller PuroAir and loved it for my bedroom. This one is just as great, operating in my open-air dining area-living room large space. I recommend this to all my friends. Given that I live in the country on a dirt road and driveway, with indoor-outdoor dog and cat, the filter may not last as long as three months.
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