Jacobs Ford

We recently bought a Renegade Verona from Jacobs Ford & RV. After searching for months, we finally found what we were looking for at Jacobs and in speaking with Brad and Bill we decided to this was the people we wanted to buy from. The price was right and the people were easy to deal with. We flew in and Bill picked us up at the airport and took us to the dealership (we live in California). The customer service here is superb and Bill, Brad and Dustin (it's a family business) were all amazingly knowledgable and helpful. Our new Renegade was not only washed, full of fuel but stocked with a case of water, beer, a bottle of wine and some essentials (TP, paper towels and antibacterial pump soaps in the bathrooms)!! It was such a pleasure to deal with the Jacobs . . . they genuinely care about their customers. They went over everything (and there is a lot) they were also readily available for phone calls during our travels home. We had an issue with the steps and Brad had new ones ordered and ship directly to our home. They arrived before we did! I would highly recommend buying from Jacobs Ford and RV, it was well worth the flight.

Awesome customer service from everyone on the Jacobs team. I drove 900 miles round trip to do business with them, I wouldn't hesitate to do it again tomorrow. They initially earned my business with great pricing and friendly sales staff. However the buying experience got even better once I arrived at the dealership and finalized my purchase. class act all around, I will be back for my next purchase!